- FREE standard shipping for orders over $150 (Subject to change at our discretion during promotion or sale periods. This will be advertised on the Ringers website.)

- $10 standard shipping available for orders under $150

- $15 express shipping available for all orders.

-$20 express shipping with insurance is available to all orders. Insurance shipping covers the cost of items in the event that the courier has not delivered your parcel within their expected delivery window and requires further investigation, our customer service team will replace the order and have it sent out via Express again.

- If the postie or courier cannot deliver for whatever reason or it is deemed unsafe to leave at your address they may leave a card with an alternate delivery location (local Post Office or similar).

Shipping

Orders are shipped on business days only. Please note: Shipping days do not include public holidays.

Order Tracking

Once you receive your shipping confirmation email you can track your order using the tracking number provided.  If the tracking link is not available you can paste your tracking number into the search bar in the Australia Post tracking page.

Sale Period

Due to increased volumes of orders during sale periods, we do ask for an additional 10 business days ontop of our usual despatch times to allow our warehouse team to despatch your orders.

Lost/Damaged Parcels

As much care is taken to package and ship your parcel however, in the unlikely event that the courier (domestic) has confirmed that either damaged or lost your parcel in transit, we will do our best to assist you in with getting the most favourable outcome where possible. Unfortunately, if the order was not purchased with Express Shipping with Insurance, we are not liable to replace or refund the order. The courier is responsible for the safe delivery of your parcel. In most cases, if the customer reaches out to the courier, the courier will compensate you directly.